ITIL V3 Certificate: Planning, Protection & Optimization

Course Title: ITIL V3 Capability - Planning, Protection & Optimization
Duration: 4 Days (also as evening or weekend training)
Earned Credits: 4/ Required Credits: 6

Certified IT Jobs

• Systems Analyst
• IT Process Designer
• Quality Manager
• IT Planner

Prerequisites

• ITIL V3 Foundation

Skills learned - Benefits to your Company

• Learn to effectively design and plan for IT availability, capacity, continuity and security management to meet demanding business requirements
• Build a tactical availability and capacity plan to support IT Strategy and Service Portfolio investment and implementation decisions
• Move IT Service Continuity from a sporadic project to an embedded process approach
• Integrate Information Security Management into the full Service Lifecycle
• Move Risk Management from a reactive audit perspective to a proactive strategic planning process
• Use technical capacity and availability data for Service and System planning and reporting