The main challenge for most IT managers today is: how to deliver the best possible
IT services using limited resources. It is a complex task, one that can only
be accomplished by using sound management frameworks and global best practices.
IT management frameworks are indispensible for the creation of an IT management
strategy.
But there are many IT management frameworks to choose from and many IT managers have difficulty seeing the trees through the forest: TQM, ITIL V2, ITIL V3, CobiT, Val IT, CMM, ASL, BiSL, ISO 20000, ISO 38500, IT Balanced Scorecard, PRINCE2, PMBoK, MSP, TOGAF, Zachman, Generic Framework for Information Management, etc...
Using every available framework is not an option. There are too many overlaps and complementarities and even some contradictions. The question is: how to pick and choose the elements from various frameworks that apply to your specific situation?
This seminar is an introduction to the most important IT management frameworks. We take a look at their contents and usage, with tangible examples and side-by-side comparisons. At the end of the day all participants will share a deep understanding of how the various IT management frameworks can contribute to solving specific challenges.
Questions answered
What is an IT Management Framework?
What are the most important IT Management Frameworks?
How do IT Management Frameworks help achieve business outcomes?
What are the similarities, the overlaps and the interconnections between
the various IT Management Frameworks?
How to choose the appropriate IT Management Framework for your IT Management
challenge.
What are the latest developments and what does the future hold?
Target Audience
This seminar is for anybody wanting a better understanding of IT management frameworks, in particular:
Companies looking for improved productivity of the IT department, enabled by the use of IT management frameworks
Companies looking for better governance and control over IT risks, enabled by the introduction of IT governance processes
The following stakeholders are warmly invited to participate:
CIO's, CTO's, IT Directors
IT Service & Support Managers
IT Process Owners en Quality Managers
IT Auditors
IT Consultants
Book this course
Book here or call a Sales Consultant on +971 48824453
