About Serge

I manage SMME together with Tamara Alen.

Over the past 15 years I’ve worked in many ITSM environments on infrastructure, service desk and service level management roles. Improvement has been involved in all of them in some way, so starting an own business as improvement consultant in 2015 was a logical next step.

I love training and coaching. I also love to make training a fun experience for the participants and myself. Bringing my passion for improvement and training together resulted in joining SMME permanently as managing partner in October 2017.

My hometown is Riemst, very close to the Dutch border. I live there together with my partner Eveline and my dog Arthas. When I’m not working I spend time with them, play music, read or try to go cycling.

I hope to get to know you in class anytime soon!

Where in the world is Serge?
Certifications Held by Serge
ITIL® Expert Certificate
Lean IT® Foundation Certificate
AgilePM® Foundation Certificate
SFIA Foundation Certificate
Prince2® Practitioner Certificate
ADKAR® Change Management Practitioner
Lean Six Sigma® Green Belt
Cobit Foundation Certificate
Instructor Accreditations Held by Serge
ITIL®
LeanIT®