
As your training partner my main focus is on delivering best-in-class service to all our clients. In previous roles, I managed projects with a focus on customer service.
We are committed to giving you the best advice regarding our training. It is our goal to make sure SMME remains your top choice for IT management education.
I am also a Management and People Coach. I can help your organization link IT, HR and the business, help you improve customer experience on the services delivered by IT or coach you throughout your change process. I love using Lego Serious Play to help you build better business, it's a powerful tool to enhance innovation and business performance.
I live with my husband and two daughters in a village called Hoegaarden (in Belgium). When I am not at the office or entertaining my daughters, I like to challenge myself. My hobbies include paddel, spinning, bootcamping, hiking, diving and oenology.
My working languages are Dutch (Flemish), French and English. I look forward to assisting you!
Testimonials
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Practical thinking. Actionable outcome for the company. Exam prep spot-on.TriangleRaphaël Slinckxelium06/2018 Wavre
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Just awesome. Exactly what we needed to move forward. Thanks.TriangleTimoté Geimerelium06/2018 Wavre
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Just awesome. Exactly what we needed to move forward. Thanks.TriangleTimoté Geimerelium06/2018 Wavre
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Great that we could discuss our own problems and not just generic issues. The training was highly engaging and fun.TriangleJulien Poissonnierelium06/2018 Wavre
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Great that we could discuss our own problems and not just generic issues. The training was highly engaging and fun.TriangleJulien Poissonnierelium06/2018 Wavre
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Practical thinking. Actionable outcome for the company. Exam prep spot-on.TriangleRaphaël Slinckxelium06/2018 Wavre
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She is very knowledgeable. A hands-on training which enabled me to get started with SFIA right away! Her after-sales service is amazing as well.TriangleAnnemie G.Prodata Mobility Systems04/2015 Leuven, Belgium
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The course was delivered at right level of detail. Very well presented! Great material.TriangleMaria-Louise W.CGI09/2013 Brussels, Belgium
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Formatrice très convainquante. Cours très bien structuré.TriangleNathalie L.Smals09/2013 Brussels, Belgium
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Meest indrukwekkend: Sterke dynamiek van de trainer gedurende de ganse dag.TriangleLydia O.Smals09/2013 Brussels, Belgium
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The availability of the instructor to help us with our implementation is highly appreciated.TriangleFrank G.CGI09/2013 Brussels, Belgium
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The training felt almost tailor-made to our organisation. Impressive course material.TriangleNele V.CGI09/2013 Brussels, Belgium
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Tamara is empathisch en geduldig & heeft een duidelijke stem.TriangleInge V. G.USG Professionals05/2013 Antwerp, Belgium
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Zeer interessante opleiding, die ook toegevoegde waarde kan betekenen in contact met klanten. Tamara weet waar ze over spreekt.TriangleNadine H.USG Professionals05/2013 Antwerp, Belgium
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This was really good! SMME provides an amazing service.TriangleMichele L.Softkinetic9/2012 Leuven, Belgium